1. Introduction

 

Welcome to Waterside Properties ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, www.watersideproperties.ca (the “Site”), and your participation in any communication programs or services we offer to tenants and prospective tenants (collectively, the “Services”).

 

By accessing our Site, submitting a form, or opting in to receive communications, you agree to these Terms. If you do not agree, please do not use our Site or Services.

 

2. Tenant Communications and Opt-In Consent

 

By opting in to receive communications from Waterside Properties, you consent to receive electronic messages (including email, SMS, or phone notifications) related to:

 

• Property management updates

• Maintenance and building notices

• Lease renewals and rental information

• Community updates and events

 

Promotional information or announcements about Waterside Properties and its partners

 

You can withdraw your consent at any time by following the “unsubscribe” link provided in our emails, replying “STOP” to text messages, or contacting us directly at info@watersideproperties.ca.

 

3. Privacy and Data Use

 

We are committed to protecting your privacy. Personal information collected through the Site or our Services will be used only for legitimate business purposes, such as:

 

• Managing your tenancy and related communications

• Providing property-related updates or service alerts

• Improving our services and website experience

• Complying with legal and regulatory obligations

 

For more details on how your information is collected, used, and protected, please refer to our Privacy Policy.

 

4. Accuracy of Information

 

You are responsible for ensuring that any personal or contact information you provide to Waterside Properties is accurate and up to date. We are not liable for any communication issues that arise from inaccurate contact details.

 

5. Third-Party Services

 

We may use trusted third-party service providers to deliver communications or manage tenant-related tools (e.g., maintenance request portals or mailing services). These providers are required to protect your data and will only use it to perform services on our behalf.

 

6. Limitation of Liability

 

Waterside Properties makes every effort to ensure timely and accurate communications; however, we do not guarantee that all notices, emails, or text messages will be delivered without error or delay. We are not liable for any damages arising from missed or delayed communications, except where prohibited by law.

 

7. Changes to These Terms

 

We may update these Terms from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. Continued use of our Site or Services after such updates constitutes your acceptance of the revised Terms.

 

8. Contact Information

 

If you have any questions or concerns about these Terms or your communication preferences, please contact us at:

 

Waterside Properties

Email: info@watersideproperties.ca

Website: www.watersideproperties.ca